FREE EXPRESS SHIPPING WITHIN AUSTRALIA ON FULL PRICE ITEMS

Shipping Policy

All domestic orders will be sent by Australian Express Post. Free Domestic Shipping is offered for all full priced purchases. This does not apply to returns, an additional charge of $15 will be incurred upon each re-post for any return, exchange or change to any original purchase no matter the value.

We estimate your order will arrive at your delivery address within 1-4 working days.

Parcels will be delivered between 9am and 5pm on weekdays. We recommend you use a delivery address where you will be able to sign foryouparcel.

If nobody is available to sign for the order a note will be left and you can pick it up from your local post office.

You will receive an email from us when you place your order and your payment is accepted.

We use Australia Post for all deliveries and every order is sentasregistered post. Australia Post guarantees next day delivery within the network before 5pm via Express Post. When your order leaves our warehouse you will receive your 'order shipped' email. This email will contain the unique registered post number of your item.

We also ship internationally for a flat delivery fee of $35. Estimated delivery time is 5-14 working days.

If you have any questions about delivery please contact us at info@ignazia.com.au

Returns/Exchange Policy

We gladly exchangefull pricedgoods within 10 workings days of purchase. No refunds will be given. 

After this period we will not accept exchanges. In order to exchange purchasedgoodsthey must be in their original purchased condition with all tags attached and original receipts as proof of purchase.

Ignaziadonot refund initialshoppingcharges for goods returned (other than for faulty items).

Items exchanged will beresentand additional postage will be charged to the customer. Please note that your own return postage costs will not be reimbursed.

Ignazia and staff recommend that all items are tried on by the customer on receipt to ensure that you are happy with your purchase and that you are able, if required, to exchange or return them to us within the required 10 day period from purchase.

No exchanges or refunds one sale items.

If you have any further enquiries regarding our shipping or exchanges please contact us at andrew@ignazia.com.au and we will happily answer any of your questions.